Borchert Map Library Training Documents:

Introduction to the Libraries

Information Access and Delivery Services (IADS) is the University Libraries department that encompasses Circulation, Stacks Maintenance (shelving), etc. Though we are not technically part of IADS, the work we do (checking items out to patrons, re-shelving items, etc.) is IADS work.

IADS Student Training

Aleph is the catalog and circulation program we use to keep track of books and maps, check them out to patrons, etc.

Aleph Breeze Training

Please view each of the following Customer Service training sessions -- let me know if you have any questions.

Approachability

Interactions with Users

Diffusing Difficult Situations